ACE strata services
The ACE team consists of industry leaders who have extensive experience and qualifications in strata management and all other strata services, managing a range of complex strata communities. An ACE manager will characteristically be a Certified Practising Strata Manager with a substantial peer support network to ensure an outstanding level of service.
ACE understands that body corporate owners are conscious of both management fees and manager competency. To simplify your strata management process, contact your local ACE manager for a confidential enquiry to discuss your body corporate issue, ACE specialised strata service, or the process of transferring to a local ACE manager.
What’s in our strata services?
Our strata property services cover every aspect of day-to-day and long-term property administration, including:
- Committee meeting coordination
- Financial management and budgeting
- Insurance management and claims
- Maintenance scheduling and contractor liaison
- Compliance with local legislation
- AGM preparation and minute-taking
- Owner communication and issue resolution
- Record keeping and document storage
- Guidance with property-related disputes
Looking for all strata services in one place? Our strata industry experts at ACE offer proactive strata management and service packages that scale with your building’s size and complexity. We will make sure our services meet your specific requirements.
Before you make an enquiry
At ACE, we understand that your strata community is a valuable asset that you wish to protect. Living under a corporate body can lead to several questions regarding legal compliance, property maintenance, sales and dispute resolution. This is why we have developed a comprehensive information bank focused on effective strata management. And with an extensive range of locations across Australia, our team of expert strata managers is always available to help you with your concerns about strata administration services.
Before you discuss your issue, you should check the following points:
Does the issue involve common property?
Your issue may be for you to resolve individually, and not involve your body corporate manager at all. However, we do understand that the division between common and private property can sometimes be difficult to distinguish, so please contact your local ACE strata manager if you are unsure, and we will do our best to point you in the right direction.
Have you checked the ACE blog to better understand common industry practices?
There may be a misunderstanding about how a routine matter should be resolved, but often this can be overcome with effective communication. Please browse thoroughly through the ACE blog for helpful tips and information about common problems that our expert strata managers deal with regularly. If you are dealing with a problem or dispute, the odds are that we have previously addressed this issue based on our extensive experience. Sometimes, being well-informed about common industry problems and proposed resolutions can help you with your individual situation. The ACE blog is updated monthly and includes articles ranging from pets, parking, and noise to managing short-stay accommodation. All updated information and legally informed regulations about strata management will also be compiled on the blog.
Do you understand the decision-making process of a body corporate?
Your body corporate manager facilitates the decision-making process and acts on the resolutions of the committee and members, in addition to navigating the relevant state-based legislation. Your body corporate manager is a trusted advisor to the owners that they represent, but importantly, the manager is not the decision-making authority. Decision-making authority remains with the owners themselves, which is why it is so important for all owners to be involved in governing their assets.
ACE branch locator
The next step is to contact your local ACE manager for a confidential enquiry to discuss your body corporate issue, ACE specialised strata services, or the process of transferring to an ACE manager.
ACE strata managers are happy to discuss your current situation with your corporate body and provide you with a Management Quote for your next meeting. To request a Management Quote or a quote for other strata related services, please contact our head office or simply go to "Contact Us" to get started.
Can’t find a Local ACE manager?
Lastly, if you cannot find a local ACE manager, simply contact our national head office for assistance.
For manager grievance, please write, rather than call, to the ACE head office. Your matter can then be formally received, recorded, and handled. In your letter, provide a brief summary of accounts so that we can analyse the core issues and respond accordingly. Before writing about the manager, please visit our blog and determine if the issue is really with the law itself, a private property concern, or with another party.
Email: [email protected]
ACE Body Corporate Management is dedicated to providing professional personal service and is here to help all body corporate members Australia-wide. For general assistance not related to the ongoing management of your property by an ACE manager, please call 1300 792 509.
If you’re ready to transform your body corporate or need help with strata management services, the ACE Body Corp team is here to help. We take pride in our deep knowledge of the strata scheme and professional strata services across Australia.
Please contact us to discuss your needs and we will provide you with an obligation-free quote to suit your budget and unique circumstances. If there is a service that is not mentioned here, simply contact us and we may be able to customise a service to suit your needs.